Frequently Asked Questions

Question: How does the adoption process work?

Answer: When you are interested in one of our dogs, we kindly ask you to connect with us so we can jointly establish if your home situation is suitable for the dog and if the dog you are interested in is suitable for you and your family. We may do a home check to make sure that their new home is suitable for our dogs. And when you adopt a dog we start with a  2 week home trial (except for puppies and dogs adopted abroad), and after this period is successfully completed the  adoption is final. You can always contact us for any question or advice.

Question: Why do you charge a fee for an adoption?

Answer: There are many costs involved in looking after the dogs in our care; therefore, we ask for a donation upon adoption to cover their costs. The cost varies depending on the age of the dog. For special cases of dogs in need, the seniors and pairs of dogs, there will be a special fee. All dogs are fully vaccinated and they have a microchip, passport and are sterilized/castrated (except for puppies).

Question: Can I bring my current pets to the shelter to meet the new one?

Answer: In alignment and agreement with the Shelter staff it is possible to arrange a ” meet & greet” with your new dog. 

Question: How many dogs do you help on an annual basis?

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Answer: On annual basis we support around 250 dogs. We care and rejoin lost dogs with their owner and we have many happy adoptions with our dogs finding their forever home with new families.

 Question: I am 65+ years old – can I adopt a puppy?

Answer: No, we have an Adoption Age Policy in place as communicated on our website as the age of the adopter and the age of the dog need to be aligned in terms of life expectancies and life changes. This policy served to try and prevent the dogs from returning to the shelter.

Question: Is there a minimum age for adoption?

Answer: Yes, the minimum age for adoption is 21 years old.

Question: How can I help if I cannot adopt a dog?

Answer: There are many ways to support our dogs as examples, you can foster a dog, sponsor or dog, become a volunteer or donate. Please check our website for details. 

Question: I have furniture and other items to donate to the Akira shop, how does this work?

Answer: AKIRA has a shop selling second-hand items in Moraira (Avenida El Portet 19). We offer a varied collection of furniture, clothes, household items, pictures, books, cd’s, dvd’s etc. If you are moving house or cleaning up your garage and you have good quality items that we could sell please contact the shop +34 966 941 195 or via Whatsapp.
Please bring your items to the shop (from 10 am till 13 pm, Mondays to Saturdays). 

Question: I want to leave a legacy in my will – how does this work?

Answer: Individuals can leave various types of gifts to the shelter in their Will (“Testamento”). We recommend consulting with a legal professional to determine the best option for your specific circumstances.While it is not necessary to inform us of your decision to leave a legacy, we would be incredibly grateful if you do. This allows us to thank you for your generosity, discuss your wishes (if you have any specific intentions for your gift), and keep a confidential record for our planning purposes. If you would like to discuss further, please contact us at info@akiradogshelter.com

Question:  I want to sponsor a dog- how does this work?

Answer: To sponsor a dog, we ask for a donation of 75€ per year, which equates to just 6,25 € Euros per month. Payment can be made monthly via bank transfer. Should your chosen dog be adopted, we will email you to ask who you would like to adopt for the remaining period of your subscription. When you sponsor a dog, we will send you a welcome photo, and we will regularly send an update on your dog, their medical progress, and their rehabilitation. For further information or to sponsor a dog, please contact us at info@akiradogshelter.com.

Question: I want to foster a dog- how does this work?

Answer: Fostering is normally only for a short term period, and is especially used in case of the rehabilitation of a dog. We only use foster homes who have experience and time. Fosters must remember that they are a vital, but a temporary guardian to a dog in need. As a foster you do have some responsibilities like providing the dog with food, shelter, love and attention and education; transporting your dog to medical appointments and adoption events, administering medicines and adhering to special diets. If you are interested in being a foster please contact us at info@akiradogshelter.com

Question: How can I become a volunteer in the shelter?

Answer: The AKIRA Team consists of a lot of volunteers, and we are always looking for more help! There is so much to do in all kind of areas so you are more than welcome to give us a hand, it would be greatly appreciated! If you wish to help out please send us an email at info@akiradogshelter.com and let us know how you would like to help.

Question: How can I become a volunteer in the shop?

Answer: The AKIRA Team consists of a lot of volunteers, and we are always looking for more help! There is so much to do in all kind of areas so you are more than welcome to give us a hand, it would be greatly appreciated! If you wish to help out please send us an email at info@akiradogshelter.com and let us know how you would like to help.

Question: How can I make a donation?

Answer: AKIRA relies heavily on your help in order to pay all the veterinary bills and buy food and medicines for the dogs in our care. Especially for dogs that arrive in a poor state of health and need special care, also puppies and dogs with special needs. Every donation, no matter how small, makes a difference.
You can also make a direct bank transfer to:
ASOC AKIRA
IBAN: ES76 2100 4575 5113 0013 9484
BIC/SWIFT: CAIXESBBXXX
You can donate by card or cash at our Shop or at the Shelter, and at our fund-raising events. You can also donate using our Paypal account: info@Akiradogshelter.com

Question: Can I come and walk dogs?

Answer: Yes you are very welcome to come and walk our dogs. The Shelter is open 24/7 from 10.00 – 15.00. You will have to be 18+, and we advise to wear good shoes.

Question: What are the opening hours of the shelter? 

Answer: The opening hours of the shelter are every day from 9 am – 3 pm. Our Visiting Address for the Shelter is Pol. Ind. la Pedrera, 03720 Benissa

Question: What are the opening hours of the shop?

Answer: The opening hours for the shop is Monday – Saturday 10 am – 1 pm. Our visiting address for the Shop is Avenido de Portet 19, 03724 Moraira

Question: Is it possible to adopt a dog from abroad?

Answer: Yes, it is possible to adopt a dog from abroad. We have agreements with trusted transport companies that can transport the adopted dog to you. We are happy to share that we have transported dogs to various countries in Europe, Scandinavia and even the USA.

Question: How is the money donated used by Akira?

Answer: All the income we generate through donations, fund raising campaigns, sales from the shop and bookstall is all used for the care of our dogs.