2. Information We Collect

We may collect various types of information from and about users of our website:

 

Personal Data You Provide Directly:

 

Contact Information: When you fill out forms (e.g., adoption applications, volunteer sign-ups, contact forms), we may collect your name, email address, postal address, and phone number.

 

Donation Information: If you make a donation, we collect your name, contact details, and payment information (processed securely by our third-party payment processor, which does not store your full payment card details).

 

Communication Data: Records of your correspondence with us, such as emails or messages sent through our website.

 

Technical Data & Usage Information:

 

IP Address: Your device’s unique identifier.

 

Browser Type and Version: Information about the web browser you are using.

 

Operating System: Information about your device’s operating system.

 

Referral Source: The website you came from to reach our site.

 

Pages Viewed: Which pages you visit on our website, the time spent on those pages, and the path you take through our site.

 

Cookies and Similar Technologies: We use cookies to enhance your Browse experience and collect information about how you use our site. See our “Cookie Policy” section below for more details.

 

3. How We Use Your Information

We use the information we collect for various purposes, based on the legal bases provided by GDPR:

 

To Provide and Maintain Our Website: (Legal Basis: Legitimate interests, Performance of a contract)

 

To Process Applications: (e.g., adoption, fostering, volunteering) and donations. (Legal Basis: Performance of a contract, Legitimate interests)

 

To Communicate with You: Respond to inquiries, send updates, newsletters, or information about our services and events (with your consent where required). (Legal Basis: Consent, Legitimate interests)

 

To Improve Our Website and Services: Analyze website usage, troubleshoot problems, and conduct research to enhance user experience and optimize our content. (Legal Basis: Legitimate interests)

 

For Fundraising and Marketing: Inform you about our work, fundraising appeals, and events, where we have a legitimate interest or your consent. (Legal Basis: Legitimate interests, Consent)

 

To Comply with Legal Obligations: Fulfil any legal or regulatory requirements. (Legal Basis: Legal obligation)

 

For Security and Fraud Prevention: Protect our website and users from fraud and other security issues. (Legal Basis: Legitimate interests, Legal obligation)

 

4. Disclosure of Your Information

We will not sell or rent your personal data to third parties. We may share your information with:

 

Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., website hosting, analytics providers, payment processors, email service providers). These providers are contractually obligated to protect your data and only use it for the purposes we specify.

 

Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

 

With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

 

Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.

 

5. International Data Transfers

As an animal shelter located in Europe, we primarily process and store your data within the European Economic Area (EEA). If we ever need to transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission, or by ensuring the recipient country has been deemed to provide an adequate level of protection for personal data by the European Commission.

 

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from accidental loss, unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

 

7. Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

 

8. Your Data Protection Rights Under GDPR

As a data subject in the EEA, you have the following rights regarding your personal data:

 

Right to Access: You have the right to request copies of your personal data.

 

Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

 

Right to Erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data under certain conditions.

 

Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

 

Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.

 

Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

 

Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

 

Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly in the Member State of your habitual residence, place of work, or where an alleged infringement of the GDPR occurred.

 

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request within one month.

 

9. Cookie Policy

Our website uses cookies to improve your experience. Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

 

We use the following types of cookies:

 

Strictly Necessary Cookies: Essential for the website to function correctly (e.g., navigating pages, accessing secure areas).

 

Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting information anonymously. This helps us improve our website’s performance.

 

Functionality Cookies: Allow the website to remember choices you make (e.g., your language preference) and provide enhanced, more personal features.

 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

10. Links to Other Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

11. Children’s Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

 

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

13. Contact Us

If you have any questions about this Privacy Policy, your data, or would like to exercise any of your data protection rights, please contact us:

 

By email: info@akiradogshelter.com

By mail: Buzon 50146, Poligono Industrial La Pedrera, 03720 Benissa